What is my Agency ID?

Your Agency ID identifies your agency with RT Specialty You can view your Agency ID
on any of the invoices you have received from RT Specialty The Agency ID is labeled
Agency Code and is located in the top right hand corner of your invoice.  If you do not have an invoice to refer to,
please contact your RT Specialty Associate or our corporate office at 800.368.2095

Show me where my Agency ID is

How can I find my password?

If you have forgotten your password, all you need to do is go to the login page and enter in your
email address and select forgot password. You will receive an email from us with your current password.
If you are having issues with this, please email helpdesk@ryansg.com and we will assist you.

Take me to the login page

How can I file a claim?

If you need to file a claim, please use our online claim form or email us at RichmondRTclaims@ryansg.net. You can
also reach our claims department at 800.368.2095

Take me to the interactive claim form

How do I contact technical support?

If you need technical support you can email appsupport@ryansg.com or you can call 800.368.2095

How do I contact the Corporate Office?

You can contact our corporate office by dialing 800.368.2095 or, if you would like to email someone at our corporate
office, you can visit us at www.aslinc.com.

Take me to the Corporate Staff page

Where do I get certificates of Insurance?

If you need a Certificate of Insurance, please contact your RT Specialty Associate, visit us at www.aslinc.com
(certificate request) or call 800.368.2095

Take me to the Certificate page

What is RT Specialty Holiday Schedule?

Tuesday, January 1, 2019 New Year’s Day
Friday, April 19th, 2019 Spring Holiday
Monday, May 27, 2019 Memorial Day
Thursday, July 4, 2019 Independence Day
Monday, September 2, 2019 Labor Day
Thursday, November 28, 2019 Thanksgiving Day
Friday, November 29, 2019 Observing Thanksgiving Day
Tuesday, December 24, 2019 Winter Break
Wednesday, December 25, 2019 Winter Break